Customer Quality Engineer

Position Responsibilities

• Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
• Contain and control issues relating to quality on the manufacturing floor.
• Perform compliance and system effectiveness audits to insure adherence to company policies, procedures and customer requirements.
• Organize and present data to management for decision making.
• Prepares reports by collecting, analyzing, and summarizing data; making recommendations.
• Works in a team environment centered on structured problem solving processes.
• Identifies and resolve problems, make process improvements and respond to internal and external customer inquiries regarding quality issues in such a manner to prevent recurrence.
• Participate in technical discussions with Supplier, Internal and Customers.
• Achieves results by accomplishing related results as needed.
• Train associates in both theory and application of quality tools such as statistics, inspection methods, problem solving, process analysis and improvement.
• Implement kaizens to improve quality metrics and to promote the continuous improvements of the manufacturing process.
• Utilize quality tools to implement Corrective Actions to avoid the reoccurrence of quality issues.
• Work with Engineering and Manufacturing in implementing customer requirements, quality standards, process requirements and measurable.
• Review, develop, document and establish QC/QA procedures.

Required Skills And Abilities

• 2 years of experience in a Quality Assurance or engineering role.
• Demonstrated ability to create and teach manufacturing processes, theories, and procedures.
• Understand PFMEA, Statistical probability, and root cause analysis.
• Demonstrated problem solving experience in an engineering role.
• Knowledge of manufacturing methods and procedures.
• Excellent computer skills working knowledge of Word, Excel, and PowerPoint.