Jobs · Massachusetts

Customer Project Specialist

Schneider Electric · Andover, MA · 2 wk ago
HybridFull-time

Join our project delivery team to manage customer projects from concept to completion, gaining hands-on experience coordinating teams, budgets, and timelines while ensuring quality delivery and exceptional customer experiences.

Responsibilities

  • Manage end-to-end execution of customer projects, balancing timelines, budgets, and quality standards
  • Coordinate cross-functional and global teams on technology and integration projects
  • Identify and manage project risks while uncovering opportunities to enhance delivery and customer satisfaction
  • Maintain compliance with quality processes, safety regulations, and reporting requirements throughout project lifecycles

Skills

  • Project Management – developing level; coordinating timelines, resources, and deliverables across customer projects
  • Communication – developing level; facilitating clear updates between teams, stakeholders, and customers
  • Customer Orientation – developing level; building relationships and ensuring a positive customer experience throughout delivery
  • Operational Efficiency – developing level; identifying process improvements to reduce costs while maintaining quality
  • Prioritization – developing level; managing multiple project demands and adjusting focus as needs shift
  • Digital Literacy – developing level; using project management tools and systems to track progress and report status
  • Analytical Thinking – developing level; assessing project data to inform decisions and solve delivery challenges
  • Budgeting – foundational level; tracking project expenses and supporting financial management activities

Requirements

  • Working knowledge of electrical fundamentals including function of circuit breakers, fuses, voltage, current basic troubleshooting, and the ability to read and understand electrical one-line (single line) drawings
  • Strong problem-solving abilities with a practical approach to overcoming project challenges
  • Collaborative spirit and comfort working with diverse teams across locations
  • Attention to detail and commitment to maintaining high quality and compliance standards
  • Flexibility and eagerness to grow in a dynamic project delivery environment

Benefits

  • Diverse project portfolio that accelerates your skills and career development
  • Collaborative culture with access to mentorship and learning opportunities
  • Meaningful work that directly impacts customer success and satisfaction
  • Clear pathways for advancement within project management and operations
  • Medical, dental, vision, and basic life insurance with member reward points
  • Benefit Bucks and flexible work arrangements
  • Paid family leaves and well-being programs
  • 12 holidays per year and 15 days of paid time off per year
  • Company share ownership and 401(k) with match
  • Performance discussions and global opportunities
  • Access to the Schneider Career Hub and learning platforms like Coursera
  • Volunteer leave and programs with the Schneider Electric Foundation
  • Youth education initiatives and military leave benefits

Pay

For this U.S.-based position, the expected pay range is USD 68,000 - USD 102,000 per year. This range includes base pay and short-term incentives. Individual pay is determined by performance, knowledge, job-related skills, experience, and relevant education or training.

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