Customer Programs Operations Analyst

Overview

We are seeking an experienced Business Analyst to support customer enrollment, payment operations, and reporting activities for a large-scale utility pricing pilot program. This role will play a critical part in managing customer enrollment processes, validating participant eligibility, overseeing payment and reconciliation activities, and ensuring the accuracy of operational data and reporting. The ideal candidate will have strong analytical capabilities, experience working with large datasets, and a background in utility, billing, payment, or other regulated environments. This is an excellent opportunity for a detail-oriented professional who enjoys process improvement, cross-functional collaboration, and data-driven decision making.

Location: Irwindale, CA (Hybrid). Address: 6040 Irwindale Avenue, Irwindale, CA 91702. Job Type: Contract.