Customer Pay Collector

The Customer Pay Collector in Forida is responsible for initiating calls with patients to bring accounts current, performing necessary follow up on delinquent accounts, updating and maintaining accurate financial records (including accounts receivable), and ensuring that incoming calls are answered quickly, costumer pay balances are collected, and all departmental goals met. Provide customer service regarding billing and collection issues and resolve discrepanciesRepresent the company through professional conversation by means of inbound and outbound callsCollect and process payments, payment plans, and recurring paymentsAbility to work effectively both individually and as part of a teamInitiate resolution to patient complaintsAdvises collections department of required actions for billingSubmit all Change of Insurance informationHandles mail for the center including responding to requests for information