Customer Mailing - Associate

About the Role

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours, which is why one of our core values is to provide remarkable service. When you work here, you’ll be treated with the same level of respect and a positive attitude. As a Customer Mailing Associate, you make the 4imprint brand come alive by providing current and prospective customers with the proper fulfillment, preparation, and packaging of various marketing parcels.

Demonstrate the eight core principles that guide every 4imprint teammate daily: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.

Responsibilities

• Effectively interpret work orders and job aids to ensure accurate execution of job responsibilities.
• Work on a conveyor system to prepare and package various marketing parcels.
• Apply mailing labels correctly either manually or with barcode scanners and printers, and check labels for errors.
• Ensure boxes successfully run through the taping process.
• Accurately fulfill and seal parcels with the appropriate marketing materials and product samples.
• Keep your work area neat and clean; make boxes as needed.
• Fold totes, remove polybags, and inspect items as needed.
• Participate in training classes and actively seek professional development.
• Help out in other areas when needed and when time allows.

Qualifications

• High school diploma or equivalent.
• At least 1 year of longevity with a single employer in a full‑time capacity (considered equivalent experience).
• Ability to communicate effectively, both verbally and in writing.
• Self‑starter who can work independently and as a team player.
• Strong multitasking skills and ability to stay focused on repetitive duties while maintaining accuracy.
• Comfortable with change and trying new things.
• Fluent with alphanumeric data.
• Ability to work in a fast‑paced environment.

Physical Requirements

• Ability to lift up to 30 lb.
• Physical demands as detailed in the role’s physical requirements form.
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.

Work Environment

The position is based at 4imprint in Oshkosh. Regular and predictable attendance is required. The role involves repetitive, fast‑paced tasks on a conveyor system and requires consistent focus and accuracy.

Schedule

Monday – Friday, 7:00 am – 3:30 pm.

Reporting To

Customer Mailing Fulfillment Manager.

Employment Status

Non‑Exempt (FLSA status).

Pre‑employment Screening

• Background check
• Education verification
• Drug test (testing for marijuana, cocaine metabolites, phencyclidine, amphetamines, and opiate metabolites)