Customer Logistics Senior Specialist (Blue Ash, Ohio) Ash
Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world.
About the role
You will lead vendor-managed ordering activities for Kroger Family Care products, ensuring accurate and timely replenishment aligned to demand signals and inventory targets. This role is based full-time (5 days per week) on-site at Kroger Headquarters in Blue Ash, Ohio, designed to enable strong, real-time collaboration with Kroger partners and enhance joint supply chain execution.
Responsibilities
- Lead vendor-managed ordering activities for Kroger Family Care products, ensuring accurate and timely replenishment aligned to demand signals and inventory targets.
- Support and enhance order forecasting processes for Family Care products, partnering cross-functionally to improve forecast accuracy, service, and inventory efficiency.
- Own and advance data analytics, insights, and OVS reporting across all brands, translating data into actionable recommendations that improve in-stock performance, inventory productivity, and overall supply chain outcomes.
- Develop processes to facilitate collaboration and alignment between CLSS, K-C sales, supply-chain, and Kroger to ensure Right Time, Right Place, Right Quantity execution.
- Leverage on-site presence at Kroger Headquarters to strengthen day-to-day collaboration, visibility, and joint problem solving with Kroger partners.
- Lead execution of the product transition process across CLSS, driving adherence across key retailers.
- Support Customer Replenishment Specialists and Customer Supply Chain Consultants to manage and execute product flow for promotional activity, product transitions, new item introductions, and strategic or seasonal demand.
- Ensure a comprehensive on-boarding program and continued education for Customer Replenishment Specialists and Customer Supply Chain Consultants, including process and tool utilization.
- Lead or support strategic end-to-end initiatives that deliver year-over-year improvement in service, inventory, and cost.
- Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects.
- Create a respectful environment among team members and motivate improvement of individual and team performances to achieve desired business results.
- Maintain effectiveness in varying environments with different tasks, responsibilities, and people.
- Set priorities and strategically identify issues, underlying problems, and potential solutions to develop a plan of action.
- Render judgments and make timely decisions in alignment with business objectives, strategies, and tactics.
- Promptly reconcile and communicate changes in plans and programs, conditions, requirements of the marketplace, competitive activities, issues, and accomplishments that may affect results.
- Conduct team adjustments to new changes and adapt to meet requirements of changing conditions/situations.
- Keep team leader informed on the status of plans and programs, changing conditions, requirements of the marketplace, issues, and accomplishments that may affect business results.
Requirements
- Bachelor’s degree in Logistics/Supply Chain, Business, or related field.
- 2+ years of supply chain or relevant professional experience.
- Cross-functional supply chain background.
- Strong oral and written communication, relationship-building, and adaptability.
- Results and strategy-oriented with skills in prioritization, time management, change management, resource and team management, project and risk management, and analytical decision-making.
Preferred Qualifications
- Advanced supply chain knowledge, forecasting, LEAN/problem-solving, and ethical judgment.
- Proficiency in data access tools and PC-based applications (Windows, Word, Excel, PowerPoint) as well as RSi.
- Ability to conduct strategic business and data analyses precisely and proficiently with data-driven recommendations for improvements and advancements.
- Previous position as a Customer Replenishment Specialist or Supply Chain Development Manager.
- Ability to communicate precise innovative Supply Chain and business solutions to customers and team leaders/members.
- Ability to adapt and support the organization through times of change.
- Ability to build strong, sustainable business relationships at various levels throughout the organization and with key customers.
Benefits
Kimberly-Clark offers a comprehensive benefits suite, including:
- 401(k) and Profit Sharing plan.
- Target bonus eligibility.
- Additional benefits and opportunities to achieve, thrive, and grow (see www.mykcbenefits.com for a complete overview).
Pay
Salary range: $87,260 – $107,780 USD. Actual pay will depend on location, role, skills, performance, and experience. This range applies to US locations only.
Schedule
Full-time, 5 days per week on-site at Kroger Headquarters in Blue Ash, Ohio.