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Customer Logistics Manager - Dedicated Transportation (M-F Overnight)

Impact Fulfillment Services · Harvard, IL · Today
On-siteManagement$68k/yrFull-time

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Essential Functions

  • Customer service satisfaction and expectation management
  • Staffing performance management and development of exempt and non-exempt employees
  • Manage day-to-day planning and scheduling
  • Health and Safety Management
  • State/Local/Federal regulations compliance

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Ability to work within international functional teams
  • High level analytical ability where problems are unusual and difficult
  • Demonstrated technical and professional skills in job-related area
  • Off shift support in the event of critical customer network disruption or crisis
  • Makes decisions in a timely manner
  • Strong oral and written communications skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required – advanced required
  • Logistics industry knowledge – advanced required
  • Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
  • Fundamental knowledge of Supply Chain Management components – intermediate required
  • Strong knowledge of Manufacturing and Production – advanced required

Qualifications

  • H.S. diploma/GED required
  • Bachelor's degree in Business, Logistics, Supply Chain preferred
  • Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
  • One (1) year or more direct supervisory/leadership experience required
  • Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required – advanced required
  • Logistics industry knowledge – advanced required
  • Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
  • Fundamental knowledge of Supply Chain Management components – intermediate required
  • Strong knowledge of Manufacturing and Production – advanced required

Schedule

Onsite position in Harvard, IL. Schedule will be Mon-Fri, 2AM-12PM.

Pay

Salaried position with a minimum pay range of $68K and maximum pay range of $72K. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. In addition, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases are offered. Additional day of Paid Time Off for Military Veterans.

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