Customer Logistics Manager

Be a vital player for one of the largest and most recognized names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services. The Customer Logistics Manager oversees day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in Ryder’s Dedicated Transportation Solutions business vertical.

Responsibilities

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned

Requirements

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required; advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required
• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Commitment to align with Ryder’s core values: Trust, Innovation, Expertise, Collaboration and Safety
• Ability to embrace and utilize Technology as part of daily routine

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan with company match
• Discounted stock purchase options
• Performance-based annual cost of living increases
• Comprehensive training and professional development opportunities
• Regional and local Ryder resources to support career growth
• 12 weeks paid maternity leave
• Additional day of Paid Time Off for Military Veterans

Pay

Salaried position with a pay range of $65,000 – $75,000 annually. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on level and/or type.