Customer Logistics Manager

Exempt / Salary paid twice per month

About the role

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Responsibilities

• Oversee the day-to-day operations within an assigned function, responsible for all aspects of Operations and Account Management
• Leadership of direct reports as well as the attainment of daily operational goals within the assigned functional area
• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Performs other duties as assigned
• Off shift support in the event of critical customer network disruption or crisis

Requirements

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) – advanced required
• Logistics industry knowledge – advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations – advanced required
• Fundamental knowledge of Supply Chain Management components – intermediate required
• Strong knowledge of Manufacturing and Production – advanced required

Skills

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Makes decisions in a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Pay

Annual salary: $65,000.00 - $70,000.00 per year based on experience

Schedule

Monday-Friday 5:00 p.m. – 1:00 a.m.

Benefits

• Medical, Dental, Vision Benefits start at 30 days
• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave