Customer Experience Specialist

Join the Team

Sales & Tech Consultant 🚀

Chevrolet Lincoln Volvo of New Bern | New Bern, NC

About the Role

We are modernizing the car buying experience, moving away from traditional dealership methods towards a tech-driven, digital-first approach.

Responsibilities

• Digital Matchmaking: Use our inventory data to find the perfect ride for your clients before they visit the lot.
• Content Creation: Utilize your social media skills to showcase our latest vehicles and build your personal brand.
• Relationship Management: Manage your client pipeline through our BDC and digital portals to keep them engaged and excited.
• Consultative Selling: Guide customers through the buying process, focusing on education rather than a hard sell.

Requirements

• Tech-Driven Workflow: Comfortable using CRM tools, digital marketing platforms, and AI-driven lead management systems.
• No Experience Needed: Our training program transforms your skills into high-level expertise.
• Self-Motivated: You thrive on achieving goals and working independently.
• Tech Literacy: Familiarity with multiple platforms, apps, and data visualizations.
• Effective Communication: Ability to communicate via various channels including text, DMs, video chats, and in-person interactions.
• Growth Mindset: Passionate about career growth and interested in moving into management roles.

Perks

• Uncapped Earning Potential: Your income reflects your efforts and performance.
• Benefits: Comprehensive health, dental, and vision packages.
• Employee Discounts: Enjoy discounts on the brands you represent.