Customer Experience Specialist

Responsibilities

• Answering inbound customer calls, chat help, outbound customer follow up
• Entering orders, answering emails, data entry, filing duties
• Other tasks in various computer systems as assigned
• Working with management to plan, organize, and implement processes

Requirements

• Customer service experience (phone experience preferred)
• Strong communication skills (verbal and written)
• Excellent decision-making abilities
• Able to relate well to customers and co-workers
• Able to respond appropriately to direction and constructive criticism from a supervisor
• Regular attendance and punctuality

Benefits

• Employee Stock Option Plan
• Health Insurance
• Employee Recognition Program
• Family Friendly Atmosphere
• Pride of working at the fastest growing company in the region!