Customer Experience Representative

Duties And Responsibilities

• Operate cash terminal and verify purchase price.
• Process customer payments.
• Handle customer inquiries.
• Clean and maintain assigned cash register and counter using basic cleaning supplies.
• Detect common signs of shoplifting, theft, and other security risks involving customers and co-workers and promptly communicate potential problems to store management or security.

Requirements

• No special license is required.
• Ability to read English (or some other language as may be required for a specific store) sufficiently to read customer checks, customer identification, and similar written materials.
• Basic math skills, including addition and subtraction, necessary to verify cash register functions and make change.
• Ability to grasp and lift or otherwise move goods weighing up to 20 pounds at ten feet to the back of the cash area.
• Ability to stand and/or sit continuously perform essential job functions for six to eight hour shift with one fifteen minute and one half hour break.

Qualifications

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities to accurately perform the above requirements. Prior Retail Experience Is Preferred.

Skills

Ability to read English (or some other language as may be required for a specific store) sufficiently to read customer checks, customer identification, and similar written materials. Basic math skills, including addition and subtraction, necessary to verify cash register functions and make change. Ability to grasp and lift or otherwise move goods weighing up to 20 pounds at ten feet to the back of the cash area. Ability to stand and/or sit continuously perform essential job functions for six to eight hour shift with one fifteen minute and one half hour break.

About The Role

This is an entry level, hourly position that will report directly to the Cash Office Manager. It operates in a store setting and involves operating cash terminals, processing customer payments, handling customer inquiries, and performing basic security tasks.

Benefits

Aaron’s offers a competitive pay and benefits package designed to support the needs of our team members. Details on specific benefits can vary by location and are subject to change.

Pay

Pay varies based on experience, qualifications, and location. Specific details are subject to change.

Schedule

Shifts vary based on business needs and can include early morning, late night, and weekend hours. Specific details are subject to change.

Company Information

Aaron’s is an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment. This is much more than a job – it is a career with purpose.

Aaron’s is an Equal Opportunity Employer. We celebrate our team members' differences, and are committed to creating a diverse and inclusive work environment.