Jobs · Customer Service · Iowa

Customer Experience Coordinator - Part-Time

RoShay Services · Dubuque, IA · 5 days ago
Customer ServicePart-time

Responsibilities

  • Promote an excellent customer experience by providing prompt, courteous service and engaging with customers
  • Lead and mentor Associates, ensuring adherence to store procedures and promoting loyalty programs
  • Maintain a clean, organized store environment and address customer concerns promptly
  • Support training, coaching, and development of team members
  • Cook up register operations, POS coverage, and breaks for staff
  • Ensure compliance with labor laws, policies, and safety standards
  • Aid in store shrink reduction and promote safety awareness
  • Communicate effectively with management and team to set and prioritize tasks

Qualifications & Skills

  • Minimum 1 year retail experience and 6 months of leadership experience
  • Strong communication, organizational, and multitasking skills
  • Ability to respond to changes and work effectively in a team environment
  • Flexibility to work nights and weekends

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