Customer Experience Coordinator
The Davey Tree Expert Company · Morrisville, NC · 3 days ago
OTHR$25–$28/hrFull-time
Job Duties
- Be the first point of contact and triage the needs of the clients and the office.
- Field current and prospective client calls.
- Proposal production and contract initiation.
- Process employee time sheets.
- Maintain various databases and spreadsheets.
- Order and maintain office supplies.
- Invoice, manage accounts receivable, and maintain files.
Qualifications
- Minimum two-years of experience in office processes and office administration procedures.
- Outstanding telephone and communication skills.
- MUST BE: Proficient in Microsoft Outlook, Word, and Excel.
- MUST be able to have an average typing speed of 80 wpm.
- Ability to meet deadlines, attention to detail and accuracy.
- Expert organizational skills and ability to multi-task.
Additional Information
- [Benefits]: We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.
- Group health plans*, Short-term and long-term disability insurance*, Life insurance*, Paid parental leave
- 401k with up to a 4% company match**, Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
- Holidays and paid time off*, Payroll savings plan*, Charitable matching gift program*, Employee referral bonus program*, Employee Educational Scholarship*
- The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.
What We Offer
- Group health plans*
- Short-term and long-term disability insurance*
- Life insurance*
- Paid parental leave
- 401k with up to a 4% company match**
- Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
- Holidays and paid time off*
- Payroll savings plan*
- Charitable matching gift program*
- Employee referral bonus program*
- Employee Educational Scholarship*
- 20% discount on all Davey services*
- Cell phone discounts*
- Vehicle purchase discount program*
- Plus, so much more!