Customer Experience Coordinator

Qualifications & Skills

• 1+ year retail experience and 6+ months leadership experience
• Strong communication, organizational, and multitasking skills
• Able to respond to changing priorities and train team members
• Flexibility to work nights and weekends
• Understanding of merchandising techniques and customer service principles

Key Duties

• Oversee customer service and promote loyalty programs
• Train and mentor Associates on front-end principles
• Manage register operations, POS coverage, and breaks
• Address customer concerns and resolve issues efficiently
• Support store safety, compliance, and shrink reduction initiatives
• Foster a positive team environment through recognition and feedback