Customer Experience Advisor

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections where posting has real specific content. We need to parse the posting. The posting includes: - Level: Frontline | Hourly Department: Site Operations (metadata, maybe drop) - THE ROLE (maybe heading? but we shouldn't repeat job title; we can use About the role) - Paragraph: "At El Car Wash, we don't just serve customers — we create standout experiences that keep them coming back. As a Customer Experience Advisor, you are the face of EL. You combine genuine service energy with real sales drive — converting every interaction into membership growth and every visit into lasting loyalty." - "What You'll Own" then bullet list (though not bullet but lines). We need to treat as Responsibilities? The content: Set the tone..., Drive membership growth..., Turn service into sales..., Handle the hard moments..., Keep the site sharp..., Capture what matters... These are duties/responsibilities. So we can have a Responsibilities section with

• items. - Then "Qualifications" heading (uppercase). Then bullet list of qualifications: Reliable attendance..., Charismatic..., Proven ability..., Goal-oriented..., Strong empathy..., Confident handling..., Comfortable..., Available..., Prior sales..., Bilingual... These are qualifications/requirements. Could be Requirements or Qualifications. The instruction says we can have sections: Requirements, Qualifications, Skills. We need to decide which to use. Since they label "Qualifications", we can use that heading. But we also have "How You Show Up — Ecw Competencies" which lists competencies: Customer-Centric Approach, Drives Results, Problem-Solving, Team Collaboration, Job Knowledge & Technical Proficiency, Safety & Compliance. Those could be Skills or maybe Qualifications. We could treat them as Skills. - Then "Why El Car Wash" paragraph: description of company. - Then "What You'll Get" list of benefits: Full comprehensive benefits..., 401(k) with 4% match..., Paid time off..., Parental leave..., Tuition reimbursement..., Pet insurance..., Mental health days..., On-the-job training..., FREE car washes. These are benefits. So Benefits section. - No explicit Pay or Schedule mentioned. There's "Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions" which is schedule requirement but not pay. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. Benefits we have. Pay not stated, so omit Pay section. Schedule not explicitly stated as a section; we have mention of availability but not a schedule description. Could we include Schedule? The posting says "Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions". That's schedule requirement but not a schedule description like "Full-time, 40 hrs/week". The instruction: never create Schedule section unless posting actually states them. It does state availability, but not a schedule. I'd lean to omit Schedule section because it's not a clear schedule description. However we could treat that as part of Requirements (availability). Safer to omit Schedule. - No explicit Skills section besides competencies; we could put those under Skills. Thus sections: About the role (maybe we can use

  About the role

  with the introductory paragraph). Responsibilities (

  Responsibilities

  with list). Qualifications (

  Qualifications

  with list). Skills (

  Skills

  with list of competencies). Benefits (

  Benefits

  with list). Possibly also include a short paragraph for "Why El Car Wash" maybe as part of About the role? Could be separate section like "About the company" but not in allowed headings. Could incorporate into About the role paragraph. We must not repeat job title as heading. So we don't put "Customer Experience Advisor". Good. We must not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We must preserve all substantive information. Let's extract exact text. About the role paragraph: "At El Car Wash, we don't just serve customers — we create standout experiences that keep them coming back. As a Customer Experience Advisor, you are the face of EL. You combine genuine service energy with real sales drive — converting every interaction into membership growth and every visit into lasting loyalty." Responsibilities items (from "What You'll Own"): - Set the tone from the start - Welcome every customer with confidence, energy, and a genuine smile. First impressions here aren't just important — they're everything. - Drive membership growth - Educate customers on our Unlimited Membership program and confidently convert interest into loyalty. You know the product, you believe in it, and it shows. - Turn service into sales - Read the customer, adjust your approach, and close — without ever being pushy. You earn trust quickly and use it. - Handle the hard moments - Resolve concerns quickly and professionally. When things go sideways, you make it right and leave them impressed. - Keep the site sharp - Maintain a clean, safe, and welcoming environment — your standards are visible in every customer-facing area. - Capture what matters - Log customer feedback in Micrologic, flag issues early, and communicate insights to the team proactively. Qualifications items (under "Qualifications WHAT YOU BRING"): - Reliable attendance and professional image — you show up on time, polished, and ready - Charismatic, high-energy presence — extroverted, naturally engaging, thrives in customer-facing moments - Proven ability to build rapport quickly and influence without being pushy - Goal-oriented and results-driven — you know your numbers and you care about hitting them - Strong empathy paired with sales drive — you read the customer and adjust accordingly - Confident handling complaints and concerns on the spot — you resolve, you don't deflect - Comfortable with POS systems and site technology - Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions - Prior sales, retail, or hospitality experience is a plus - Bilingual (English/Spanish) — strong plus in South Florida markets Skills (from "How You Show Up — Ecw Competencies"): - Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience. - Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly. - Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed. - Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment. - Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately. - Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards. Benefits (from "What You'll Get"): - Full comprehensive benefits (Health, Vision, Dental) - 401(k) with 4% match — yes, free money - Paid time off - Parental leave (maternity & paternity) - Tuition reimbursement - Pet insurance - Mental health days - On-the-job training and real career growth - FREE car washes We might also include a short paragraph about "Why El Car Wash" maybe as part of About the role or separate section like "About the company". Since not in allowed headings, we could incorporate into About the role paragraph after the initial paragraph. But we must not invent headings. Could add a

  after the About the role heading? Actually About the role heading is

  About the role

  then we can have

  containing both the initial paragraph and the "Why El Car Wash" paragraph. That would preserve all info. Thus:

  About the role

  At El Car Wash, we don't just serve customers — we create standout experiences that keep them coming back. As a Customer Experience Advisor, you are the face of EL. You combine genuine service energy with real sales drive — converting every interaction into membership growth and every visit into lasting loyalty. Fast-paced, team-driven, and customer-obsessed — El Car Wash is where your sales energy and service instincts shine. Florida's #1 express car wash and growing fast. Your career is about to take off.

  Then Responsibilities

  Responsibilities

  ... etc. Qualifications

  Qualifications

  ... Skills

  Skills

  ... Benefits

  Benefits

  ... We must not include Pay or Schedule. Check that we didn't miss any info: The "Level: Frontline | Hourly Department: Site Operations" we dropped as metadata. That's okay. Check that we didn't repeat job title. Good. Check that we didn't include any boilerplate. Good. Now output only HTML fragment. Make sure to properly escape any special characters? The text includes em dashes, apostrophes, etc. It's fine as plain text within HTML. We'll output:

  About the role

  At El Car Wash, we don't just serve customers — we create standout experiences that keep them coming back. As a Customer Experience Advisor, you are the face of EL. You combine genuine service energy with real sales drive — converting every interaction into membership growth and every visit into lasting loyalty. Fast-paced, team-driven, and customer-obsessed — El Car Wash is where your sales energy and service instincts shine. Florida's #1 express car wash and growing fast. Your career is about to take off.

  Responsibilities

  • Set the tone from the start - Welcome every customer with confidence, energy, and a genuine smile. First impressions here aren't just important — they're everything.
  • Drive membership growth - Educate customers on our Unlimited Membership program and confidently convert interest into loyalty. You know the product, you believe in it, and it shows.
  • Turn service into sales - Read the customer, adjust your approach, and close — without ever being pushy. You earn trust quickly and use it.
  • Handle the hard moments - Resolve concerns quickly and professionally. When things go sideways, you make it right and leave them impressed.
  • Keep the site sharp - Maintain a clean, safe, and welcoming environment — your standards are visible in every customer-facing area.
  • Capture what matters - Log customer feedback in Micrologic, flag issues early, and communicate insights to the team proactively.

  Qualifications

  • Reliable attendance and professional image — you show up on time, polished, and ready
  • Charismatic, high-energy presence — extroverted, naturally engaging, thrives in customer-facing moments
  • Proven ability to build rapport quickly and influence without being pushy
  • Goal-oriented and results-driven — you know your numbers and you care about hitting them
  • Strong empathy paired with sales drive — you read the customer and adjust accordingly
  • Confident handling complaints and concerns on the spot — you resolve, you don't deflect
  • Comfortable with POS systems and site technology
  • Available for evenings, weekends, and holidays; comfortable working outdoors in all conditions
  • Prior sales, retail, or hospitality experience is a plus
  • Bilingual (English/Spanish) — strong plus in South Florida markets

  Skills

  • Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
  • Drives Results — Completes tasks reliably, stays focused on priorities, and takes