Customer Engineering Manager, Data Analytics, Google Cloud

About the role

As a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.

Responsibilities

• Lead a team of Data Analytics technical experts in a matrixed organization.
• Focus on talent strategy, assessing go-to-market readiness and gaps in CE preparedness, skills development.
• Lead the broader region's Data Analytics technical community, to ensure sub-regional technical contributions, achieve scale through artifact and innovation sharing.
• Influence cross-functional teams, including Product Management and Engineering, ensuring customer needs are represented in product roadmaps and new technology is incubated and scaled.
• Lead the team to work with Google Cloud Platform to demonstrate and prototype our Agentic Data Cloud and AI products or integrations in customer/partner environments.
• Lead and own high impact customer C-level or ITDM relationships who make or influence Data and AI enterprise technology decisions.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in pre-sales or field engineering at an enterprise technology company, or similar customer-facing experience.
• Ability to travel up to 25% to customer sites.

Qualifications

• Technical sales experience or professional consulting experience in the fields of cloud computing, data analytics, information lifecycle management, and Big Data.
• People management experience leading technical sales or consulting teams for Cloud Computing or Data Analytics products and platforms.
• Experience influencing cross-functional teams (e.g., Product Management, Engineering, Sales), customers, and partners to impact business goals, customer experience, and customer expansion.
• Thought leader in Data Analytics and adjacent practice areas, specialized in technical sales and strategies around holistic customer and industry solutions.

Skills

• Strong leadership and communication skills.
• Ability to work effectively in a matrixed environment.
• Experience with Google Cloud Platform and related technologies.
• Knowledge of data analytics and AI principles.

Pay

$192,000 - $267,000 (USD) + 42.86% bonus target + equity + benefits

Schedule

Full-time