Jobs · Customer Service · Washington

Customer Engineer, Security, Google Cloud

Google · Kirkland, WA · 6 days ago
On-siteCustomer ServiceFull-time

About the role

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Responsibilities

  • Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
  • Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
  • Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a technical sales engineering role in security or cloud native environments.
  • Experience in cybersecurity technical solutions: Security Information and Event Management (SIEM)/Security Orchestration, Automation and Response (SOAR) (EDR, XDR), Threat Intelligence (threat detection, malware intelligence, attack surface management), Cloud Security (CSPM, CWPP, CNAPP, or identity and access management systems).
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Benefits

  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year.

Pay

$152,000 - $222,000 (USD) + 42.86% bonus target + equity + benefits

Schedule

Full-time

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