Customer Engineer, Platform, Mountain West
Benefits
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.
- Health, dental, vision, life, disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Portland, OR, USA; Seattle, WA, USA; Kirkland, WA, USA.
Minimum qualifications
- Bachelor's degree or equivalent practical experience
- 10 years of experience with cloud native architecture in a customer-facing or support role
- Experience engaging with, or presenting to, technical stakeholders or executive leaders
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms
- Ability to travel up to 30% of the time as required
Preferred qualifications
- Experience with State Local Public Sector clients including state, county, and local municipal agencies
- Experience in migrating applications and services to cloud platforms
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls
- Experience creating demos and solution creation using generative AI tools and services
- Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space
About The Job
As a Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers in Oregon, Idaho, Montana and Wyoming. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove