Customer Engineer III, Platform, Enterprise, Google Cloud
In accordance with Washington state law, benefits for this role are available to all eligible US-based employees.
Benefits
- Health, dental, vision, life, and disability insurance
- Retirement Benefits: 401(k) with company match
- Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
- Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
- Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
- Baby Bonding Leave: 18 weeks
- Holidays: 13 paid days per year
Preferred working locations: New York, NY, USA; Atlanta, GA, USA; Cambridge, MA, USA; Miami, FL, USA; Reston, VA, USA; Washington D.C., DC, USA.
Requirements
- Bachelor's degree or equivalent practical experience
- 10 years of experience with cloud native architecture in a customer-facing or support role
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
- Experience engaging with, or presenting to, technical stakeholders or executive leaders
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops
Preferred Qualifications
- Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution)
- Experience building long-term technical strategies to uncover new workloads with customers
- Experience migrating applications and services to cloud platforms
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing)
- Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security
About the Role
As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud.
Pay
US: $152,000 - $221,000 (USD) + 42.86% bonus target + equity + benefits
Responsibilities
- Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions
- Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases