Customer Engineer, AI Infrastructure, Google Public Sector

About the role

As a Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues.

Responsibilities

• Drive the technical win and define the delivery and consumption plans.
• Use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud.
• Focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones.
• Blend sales expertise, market knowledge and direct technical engagement to show the value of the Google Cloud portfolio.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience with machine learning (ML) model development and deployment.
• Active US Government Top Secret/Sensitive Compartmentalized Information (TS/SCI) security clearance with polygraph.
• Ability to travel up to 20% of the time.

Preferred qualifications

• Experience with prevailing ML development frameworks (e.g., Keras, PyTorch, Tensorflow, JAX).
• Familiarity with prevailing AI related tooling (Slurm, vLLM, Ray, Vertex, K8s, etc.).
• Familiarity across the AI software development life cycle (data processing, model building, training, evaluation, deployment).
• Ability to deliver results and work cross-functionally to position and orchestrate a solution consisting of multiple products.

Pay

$152,000 - $221,000 (USD) + 42.86% bonus target + equity + benefits