Customer Engagement Associate

About the role

This entry-level position creates positive in-person interactions designed to increase customer participation, satisfaction, and brand connection. Work style: on site. Interaction: regular face-to-face communication.

Responsibilities

• Initiate friendly face-to-face conversations
• Explain services, promotions, experiences, or available resources
• Answer questions and connect customers with the appropriate team
• Capture feedback and support engagement goals

Requirements

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills

• Customer service
• Communication
• Customer