Jobs · Management · Massachusetts

Customer Delivery Specialist 4- day work week!

Carvana · Framingham, MA · 6 mo ago
On-siteManagement$22–$24/hrFull-time

About the role

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
  • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Responsibilities

  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
  • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Requirements

  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
  • Frequent driving requires excellent visual acuity and manual dexterity

Qualifications

  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
  • Frequent driving requires excellent visual acuity and manual dexterity

Skills

  • Physical stamina and strength
  • Customer service skills
  • Attention to detail
  • Physical endurance
  • Driving skills

Benefits

  • Competitive, performance-based compensation
  • 401(k) with Carvana match
  • Opportunity for overtime during busy seasons
  • Fast track advancement opportunities based on performance
  • Stellar performers achieve higher pay rates sooner based on performance
  • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health
  • Pet care savings program to keep your furry friends healthy and happy
  • Generous paid time off (13 days for the first year, increases to 20 days thereafter)
  • Tuition reimbursement for those looking to pursue a bachelor's degree
  • Student loan repayment program for those who already have their bachelors degree
  • Employee Stock Purchase Plan discount!
  • Extensive internal growth and professional development opportunities

Pay

  • Starting hourly rate of $22/hr
  • At 3 months: $22.50/hr
  • At 6 months: $23/hr
  • In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually.

Schedule

  • Shift Requirement: The hours for this position are from 11am - 9pm.
  • We ask that team members be available to work 7 days a week.
  • Days off will rotate between weekdays and weekend days.

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