Customer Delivery Driver
Tire Rack · New Castle, DE · 1 mo ago
ManagementFull-time
About the role
Tire Rack is seeking a dependable and customer-focused Customer Delivery Driver to support their Mobile Installation team by delivering tires, wheel and tire packages, and accessories directly to customers from their Mobile Installation location.
Responsibilities
- Safely operate a Ford Transit delivery van to transport tires, wheels, wheel and tire packages, and accessories to customer locations.
- Deliver products accurately and on schedule while following established delivery routes and procedures.
- Return undeliverable products to the warehouse and assist with inventory reconciliation as needed.
- Work with warehouse associates to load, inventory, and organize products for daily deliveries.
- Maintain a clean, organized, and functional delivery vehicle, including performing basic preventive maintenance checks.
- Ensure products are handled safely and securely throughout the delivery process.
- Provide outstanding customer service during every delivery interaction.
- Communicate professionally with customers regarding deliveries and answer basic questions as needed.
- Collaborate effectively with warehouse staff, managers, customer care associates, and other team members to ensure a seamless customer experience.
- Drive defensively while complying with all traffic laws, DOT regulations, and company safety policies.
- Work independently while maintaining accountability for assigned routes and daily responsibilities.
- Learn basic tire installation, mounting, and balancing procedures to support operational needs.
- Perform other duties as assigned to support daily operations.
Requirements
- Must be at least 21 years of age.
- Valid driver's license with a clean driving record and the ability to pass a Motor Vehicle Records (MVR) check.
- DOT qualified or ability to obtain DOT qualification.
- High school diploma or equivalent.
- Strong work ethic with dependable attendance and punctuality.
- Excellent verbal and written communication skills.
- Able to work independently and effectively manage daily responsibilities.
Qualifications
- Previous delivery driving or customer service experience is preferred.
- Experience operating cargo or delivery vans is preferred.
- Basic knowledge of tire installation, mounting, and balancing procedures is preferred.
- Experience working in a warehouse, distribution, or logistics environment is preferred.
Skills
- Professionalism
- Reliability
- Commitment to safety
- Excellent communication skills
- Independent work ability
Benefits
Not specified
Pay
Not specified
Schedule
Monday-Friday, minimum 40-hour work week. Additional hours, including occasional Saturdays, may be required.