Customer Delivery Driver

Schedule

Shifts: 7:00 am–5:00 pm, 9:00 am–7:00 pm, or 11:00 am–9:00 pm. Team members must be available seven days a week; days off rotate between weekdays and weekends.

Pay

Starting hourly rate: $17.00/hr. Performance-based progression through the Careers Not Jobs program:

• At 3 months: $17.50/hr
• At 6 months: $18.00/hr
• At 12 months: up to $19.00/hr

Eligible team members can earn an additional $0.50 increase every 90 days (four merit opportunities per year). Market Operations may offer additional location-specific incentive programs.

Benefits

• Compensation: Competitive, performance-based pay; 401(k) with Carvana match; overtime opportunities during busy seasons.
• Fast‑Track Advancement: Stellar performers achieve higher pay rates sooner.
• Health & Wellness: 100% company‑paid healthcare premiums; dental and vision benefits; wellness program for mental, physical, and financial health; pet‑care savings program.
• Time Off & Work‑Life Balance: 13 days paid time off in the first year, increasing to 20 days thereafter.
• Education Support: Tuition reimbursement for bachelor’s degree pursuit; student‑loan repayment program for those who already hold a bachelor’s degree.
• Equity: Annual Carvana Shares grant; Employee Stock Purchase Plan discount.
• Professional Development: Extensive internal growth and development opportunities.

Responsibilities

• Deliver vehicles to customers’ doors using custom car haulers (no commercial license required; training provided).
• Load and unload vehicles onto the hauler; regularly inspect the hauler to ensure safe operation.
• Complete customer paperwork and enter thorough notes in the customer tracking system.
• Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
• Obtain a Notary commission in your local jurisdiction within the first 90 days (process sponsored by Carvana).
• Satisfy state‑specific requirements for DMV/title and registration system access.
• Obtain required state licenses where applicable:
  • Illinois, Michigan, Louisiana, Missouri: Chauffeur’s license or other state specialty license within first two weeks.
  • California: Vehicle Verifier license within first 90 days.
  • Nevada, Tennessee, Virginia: Salesperson license within first two weeks.

Requirements

• At least 2 years of customer‑facing experience.
• Ability to perform physically demanding tasks (detailing, loading/unloading) in indoor and outdoor conditions, including extreme weather.
• Ability to walk/stand and sustain physical activity for 8+ hours.
• Must read, write, speak, and understand English.
• Full range of motion: reach, twist, kneel, crouch, climb, balance, squat.
• Grasp, carry, lift, push, and pull items up to 50 lbs.
• Excellent visual acuity and manual dexterity for frequent driving.
• Reasonable accommodations may be provided for individuals with disabilities.
• Must be at least 21 years old with a valid driver’s license.
• Must pass a drug test and obtain a DOT Medical Card.
• Not eligible for visa sponsorship.