Customer Data Steward

About the role

The Customer Data Steward is a subject matter expert responsible for managing data quality and compliance of customer data. This role involves enforcing data governance policies, monitoring data usage, analyzing and resolving data issues, and collaborating across various teams.

Responsibilities

• Define, implement, and enforce business rules, data quality, and compliance requirements
• Monitor data usage and identify potential risks or compliance issues
• Analyze and resolve data exceptions and quality issues through SQL scripting
• Identify patterns to enhance or adjust automated rules and cleansing
• Aid in mastering customer data by defining and maintaining the golden record
• Understand and apply MDM concepts and tools to ensure consistency and accuracy of critical business data
• Understand the data lifecycle from creation to archiving and deletion
• Collaborate with data owners, working groups, and data custodians, escalating issues as necessary
• Provide training and guidance to data users on data governance policies and procedures
• Create and maintain data dictionaries, metadata, and lineage to provide transparency and context to data
• Analyze and report on data quality insights and support BI reporting for senior leadership
• Assist with special department projects as needed
• Foster a cooperative and engaging work environment, focusing on teamwork and collaboration
• Resolve conflicts and mediate issues as necessary

Requirements

• Bachelor’s degree in computer science, information systems, business administration, or data science or equivalent experience
• Experience with data integration, data quality tools, and SQL scripting
• Proficiency in data management systems and reporting tools
• Proactive, self-started, and able to dive into data
• Strong analytical skills and expertise in data quality tools and techniques
• Experience working on cross-functional teams
• Strong verbal and written communication skills
• Proficiency with Microsoft Word, Excel, and Access

Skills

• Understanding of data governance principles and best practices
• Experience in data management, analysis, or governance roles
• Knowledge of relevant data privacy regulations (e.g., GDPR, CCPA)
• Automotive knowledge a plus

Benefits

Competitive wages and paid time off
Stock purchase plan and 401k with employer contributions
Medical, dental, and vision insurance with optional flexible spending account (FSA)
Team member health/wellness programs
Tuition educational assistance programs
Opportunities for career growth

Pay

Details TBD

Schedule

Details TBD

Company Information

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.