Customer Care Temporary Clerk

Position Summary

The Clerk's primary responsibility is entering web service orders into the customer billing system. Accountable for individual performance indicators of productivity and accuracy. Regular, reliable attendance is an essential job function.

Essential Responsibilities

• Accurately enter in detail from service orders via multiple communication channels.
• Perform consistently to meet objectives and goals.
• Handle customers in a professional and respectful manner.
• Perform other limited duties as assigned, including projects as needed.

Minimum Requirements

• High School education or equivalent required.
• 1 year experience in a customer service environment required.
• Strong attention to detail with a high degree of accuracy.
• Able to work independently and in multiple computer systems.
• Must be results oriented.
• Good verbal and written skills required.

About the Company

A position at Xcel Energy could be just what you’re looking for. A leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need.

Company Values

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.

Pay & Benefits

The anticipated starting base pay for this position is: $14.25 to $15.00 per hour. This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave.

Equal Opportunity Employer

Xcel Energy is an equal opportunity employer and is committed to providing an inclusive and welcoming environment for all. We do not discriminate based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, status as a protected veteran, status as a qualified individual with a disability, or any other characteristic protected by law.

Contact Information

If you have questions about the application process or need assistance, please contact Xcel Energy Talent Acquisition at recruiting@xcelenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.