Customer Care Technician - Night Shift

About the role

A Customer Care Technician in this position will be working in a biomedical laboratory and manufacturing facility.

Responsibilities

• Cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure the facility is clean and in good condition for routine daily activities.
• Ensuring all laboratories and equipment are clean, disinfected, and ready for production and testing of sterile medical products.
• Stocking and organizing supplies for all required areas of the scope.
• Operating Microsoft applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility.
• Following standard procedures and executing activities independently, as well as in a team environment.
• Completing documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.

Qualifications

• Strong customer service skills, ability to work independently, and strong attention to detail.
• Experience performing housekeeping responsibilities, or custodial or sanitization in a medical, laboratory, or a clean room environment.
• Good communication skills (both written and verbal).
• Ability to stand for up to 8 hours/day in a physically active role.
• Minimum of high school diploma, or equivalent.
• Reliable, hardworking team player.
• Ability to use Microsoft computer applications for communication, emails, and training.
• Ability to pass a full physical as well as a drug test to work in a physically active role.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Benefits

• Comprehensive medical coverage, with dental and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid holidays and vacation.

Pay

$20-25/hr

Schedule

3rd shift: 5pm Sunday - Thursday