Customer Care Specialist

1. About Our Client: The organization operates in the business-to-business distribution, logistics services, and supply chain solutions industry. It addresses challenges in supply chain management by providing reliable distribution and logistics services at scale. With a workforce of over 20,000 people worldwide, the company emphasizes respect, teamwork, and diversity to support its mission of building, connecting, powering, and protecting the world. 2. About the Opportunity: The Customer Care Specialist plays a critical role within a specialized team focused on resolving supplier invoice discrepancies. This position supports the Accounts Payable team by investigating and addressing variances between purchase orders and supplier invoices, ensuring accurate financial processing and contributing to operational efficiency. 3. Responsibilities: Research and resolve supplier invoice discrepancies with minimal supervisionProcess offsetting transactions such as cost adjustments and billing correctionsAct as subject matter expert on supplier invoice resolution for Sales and Operations teamsFacilitate communication and support between Sales, Operations, Inventory Management, and Accounts PayableManage a high volume of discrepancies across multiple branches and escalate issues as needed 4. Requirements: High School Degree or Equivalent required; Associates’ Degree/College Diploma preferredMinimum 1 year related experience; 3 years preferredExperience with Oracle or similar large integrated financial systems preferredAccounting knowledge including income statements, general ledger, balance sheets, sales, and margin preferredProficiency in Microsoft Excel preferredStrong time management and prioritization skillsEffective verbal and written communication skillsAbility to work well under pressure with strong attention to detailProfessional and diplomatic interpersonal skillsComputer literacy including MS Word, Excel, and emailAbility to travel up to 25% 5. Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors. 6. Benefits & Perks: Paid time offMedical, dental, and vision coverageRetirement savings plans 7. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.