Customer Care Representative – Phone Based

About the role

We are seeking service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with inquiries, account needs, and product support.

Requirements

• High school diploma or GED
• At least 18 years of age
• Authorized to work in the United States (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
• Strong communication and active listening skills
• Proficiency with computer applications and web-based tools

Benefits

• Flexible scheduling options after certification
• Paid training
• W2 employment structure
• Paid time off and supplemental insurance
• Career advancement pathways