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Jobs · Customer Service · Georgia

Customer Care Representative- Onsite

Rentokil Pest Control North America · Georgia, United States · 1 wk ago
Customer ServiceFull-time

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

Responsibilities

  • Handles customer correspondence for service, scheduling, and billing inquiries
  • Offers creative Home Inspection leads to qualifying customers
  • Cultivates and maintains on-going customer relationships
  • Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting
  • Communicates with branch personnel to resolve service and scheduling issues
  • Initiates outbound customer service calls for various campaigns
  • Handles incoming calls from technicians to provide support

Requirements

  • A High School Diploma or GED
  • 1-2 years of customer service experience preferred
  • Ability to use a personal computer
  • Basic knowledge of Microsoft Word, Excel, and Windows
  • Ability to type 25 wpm preferred

Qualifications

  • High School Diploma or GED
  • 1-2 years of customer service experience preferred
  • Ability to use a personal computer
  • Basic knowledge of Microsoft Word, Excel, and Windows
  • Ability to type 25 wpm preferred

Skills

  • Customer Service Experience
  • Computer Literacy
  • Microsoft Office Suite
  • Typing Skills

Benefits

All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes:

  • Professional and Personal Growth
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.

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