Customer Care Representative I

Position

Position: Customer Account Specialist

Location

Location: Waconia, Minnesota

Work Setting

Work Setting: Onsite at our professional office with beautiful views

Pay

Pay: $21.00 per hour

What’s in It for You?

• Unmatched Training: Kick off your career with 3 months of immersive, in-office training that sets you up for success.
• Collaborative Culture: Work alongside a supportive team that’s always ready to help you shine.
• Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more.

Your Role

• Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service.
• Order Management: Take charge of the entire order process, ensuring everything is accurate and timely.
• Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
• Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.
• Quality Service: Deliver top-notch service that leaves a lasting impression on every customer you connect with.

What You Bring To The Table

• Education: High School diploma required; an Associate's or Bachelor's degree is a plus!
• Experience: 1-2 years in customer support experience (in the cabinet or related industry is a plus).
• Skills: You’re creative, innovative, and always ready to engage.

Perks & Benefits

• 401(k) Matching: Secure your future with our generous matching program.
• Comprehensive Health Coverage: Including Dental & Vision Insurance.
• Professional Growth: Take advantage of on-the-job training and development programs.
• Work-Life Balance: Enjoy paid time off and holidays to recharge.

Shift

Shift: Full or Part Time

Full time

Cabinetworks Group

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish