Customer Care Representative

About the role

Cashier/Order Takers are responsible for recording guest food and/or beverage orders and offering menu suggestions. This position also processes forms of payment for goods and services to include room charges, credit card and cash. Cashier/Order Takers are the final point of contact for the experience and have the ability to ensure guest satisfaction.

Responsibilities

• Record guest food and/or beverage orders
• Offer menu suggestions
• Process forms of payment including room charges, credit cards, and cash
• Ensure guest satisfaction as the final point of contact

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal communication skills