Customer Care Representative
Clark Personnel · Fairhope, AL · 1 wk ago
OTHR$16/hrFull-time
Location: Fairhope, AL | Full-time contract position
About the role
Clark Personnel is seeking a Customer Care Representative to join a growing and dynamic team.
Responsibilities
- Answer incoming customer calls and provide excellent service
- Process orders, invoices, and customer claims
- Resolve escalated customer concerns professionally and efficiently
- Develop and maintain product knowledge
- Assist with training and onboarding new customer service representatives
- Ensure accurate data entry and documentation
Requirements
- Previous customer service experience
- Claims handling experience preferred
- Strong data entry and 10-key skills
- Excellent phone etiquette and communication skills
- High attention to detail and accuracy
- Computer proficiency
- Team-oriented mindset with a positive attitude
Pay
$16/hour
Schedule
Monday - Friday, 9:00am to 6:00pm