Customer Care Representative

At Arketa, we believe software should do more—be more intelligent, more intuitive, and truly support the people using it. The fitness and wellness industry has been underserved by technology for too long, and we’re here to change that.

About the role

We’re building the operating system for modern wellness businesses—products that don’t just look good, but actually help studio owners and instructors grow their community, increase revenue, and deliver world-class client experiences. That means sweating the details, questioning assumptions, and delivering tools that are as powerful behind the scenes as they are seamless for the end user.

Responsibilities

• Contribute to the design and development of innovative wellness solutions
• Collaborate with cross-functional teams to ensure alignment on project goals and objectives
• Implement features that enhance user experience and streamline operations
• Participate in code reviews and contribute to the overall quality of the codebase
• Stay up-to-date with industry trends and technologies relevant to the wellness sector

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 2+ years of professional software development experience
• Experience with JavaScript frameworks such as React or Angular
• Strong understanding of RESTful APIs and database management
• Excellent problem-solving skills and ability to work independently and collaboratively

Qualifications

• Passionate about the intersection of technology and wellness
• Ability to communicate effectively with non-technical stakeholders
• Experience with front-end development and user interface design
• Knowledge of accessibility standards and best practices

Skills

• Proficiency in JavaScript, TypeScript, and related libraries/frameworks
• Familiarity with version control systems like Git
• Experience with cloud-based services and deployment strategies
• Understanding of data structures and algorithms

Benefits

• Competitive salary commensurate with experience
• Flexible working hours and remote work options
• Professional development opportunities and training programs
• Health and wellness benefits package
• Generous vacation policy

Pay

Commensurate with experience

Schedule

Full-time