Customer Care Manager - Charlotte, NC
About This Opportunity
Are you looking for a position where you can do something meaningful and make a real difference? We’re growing fast and looking for leaders and problem-solvers that are ready to grow with us. If you have a passion for what you do, are highly motivated, maintain the highest integrity and possess a wide range of knowledge, skills and abilities then this may be your dream position!
Who Are You?
- BS/BA or associate’s degree preferred
- 5+ years related experience or equivalent combination of education and experience; prior management experience preferred
- Self-starter, confident in his/her abilities, self-motivated and able to work effectively with limited supervision
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with others
- Strong Leadership skills
- Strong organization and prioritizing skills
- Attention to details and follows through on assigned tasks and projects
- Proficiency at MS Office, MS Excel
- A can-do attitude with excellent judgment and creative problem-solving skills
Who Are We?
We show up every day, so we can “Help Heroes Save Lives.” Together through a culture of caring and genuine connections, every decision we make and every action we take ensures that first responders can do their jobs as easily and effectively as possible.
When you compare Life-Assist to other companies in our industry, you’ll find that there is a clear difference. Our culture is extremely important to us. We aren’t about what we sell. We are about what we stand for. We are always looking for the best talent -- individuals who are positive, motivated, and hardworking, but most importantly align with our core values to provide the best experience for everyone.
We understand what matters most: the health and well-being of you and your family. We also realize what a significant role work plays in contributing to these.
Members of our Life-Assist team enjoy a positive, supportive environment where employees are encouraged to develop their skills and talent to their fullest potential.
What We Offer
- 15 accrued days
- Paid Time Off – to help you take that refreshing time to get away from it all
- 7 paid holidays plus 2 paid floating holidays to use as you please
- Employee Assistance Program – to help you reduce the stress of everyday living
- Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability pay
- 401K Retirement Savings Plan – Life-Assist contributes a % of your deferral to help you meet your retirement goals
- Employee Stock Ownership Plan
- Tuition Reimbursement
- And much, much more...