Jobs · Customer Service · Ohio

Customer Care Consultant

Jushi Holdings Inc. · Warren, OH · 4 mo ago
On-siteCustomer ServiceFull-time

About the role

Support customers in a retail environment, provide product information, assist with transactions, and ensure customer satisfaction.

Responsibilities

  • Answer customer questions regarding products and services
  • Process transactions accurately and efficiently
  • Ensure store cleanliness and organization
  • Handle returns and exchanges according to policy
  • Engage with customers to build positive relationships

Requirements

  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Positive attitude and customer service orientation
  • High school diploma or equivalent

Qualifications

  • Previous retail experience preferred
  • Experience with point-of-sale systems
  • Basic computer literacy

Skills

  • Customer service skills
  • Problem-solving abilities
  • Attention to detail

Benefits

  • Flexible schedule options
  • Health insurance after 90 days
  • Discounts on store merchandise

Pay

  • $12.50 per hour

Schedule

  • Variable hours to be determined

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