Customer Care/Appointment Coordinator

Immediate opening for a customer service and appointment coordinator in Rochester, MN. Hiring this week.

About the role

We’re looking for a reliable, positive person to join our service team at Tom Kadlec Honda. This is a steady, fast-paced customer service role where your day goes quickly and you’re always engaged. If you like talking to people and staying organized, this is a great fit.

Responsibilities

• Answer incoming calls and schedule service appointments
• Make outbound calls for reminders and follow-ups
• Text and email customers
• Keep the service schedule full and organized
• Work closely with advisors and service team

This is a people-focused role, not a sit-and-watch-the-clock job.

Requirements

• Friendly and professional communication skills
• Reliable and organized
• Comfortable on the phone
• Able to multitask in a fast-paced environment

No dealership experience needed — we will train you.

Pay

$20/hour (consistent, reliable pay)

Schedule

• Full-time position
• Closed Sundays

Benefits

• Full benefits (health, dental, vision)
• 401k
• PTO
• Employee discounts
• Opportunity to grow into other roles over time

Brand-new, clean facility with a supportive team environment.