Customer Care Advocate- Part Time
What You’ll Do
- Review submitted insurance applications for accuracy and completeness
- Flag errors or missing information and follow up with relevant teams
- Take incoming phone calls and process credit card payments from current policyholders
- Maintain high levels of consistency, accuracy, and confidentiality
- Collaborate with teammates and support a quality-first culture
What We’re Looking For
- Strong attention to detail and accuracy
- Dependable, self-motivated, and organized
- Excellent written communication and follow-up skills
- Comfortable with repetitive tasks and autonomous work
- Basic computer skills, including Microsoft Office
- Prior auditing or quality control experience is a plus (not required)
What You’ll Get
- Competitive Pay: $17.00/hour
- Financial Security: 401(k) with company match
- Career Growth: Ongoing training, development, and advancement opportunities
- Company Culture: Team-centric, upbeat environment that celebrates wins
- Family-Friendly Fun: Annual Company events—families welcome!
- Work Location: In-person at our Wentzville, MO office
EEO Statement
North Star Insurance Advisors provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, North Star Insurance Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Improper interference with the ability of North Star Insurance Advisors team members to perform their job duties may result in discipline, up to and including discharge.