Customer Assistant - Market Street & Cafe

About the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.

Responsibilities

• Work across the store to serve customers
• Maintain a fast-paced, structured environment with clear routines
• Receive training to support various parts of the store
• Help wherever needed to ensure smooth store operations

Requirements

• Helpful and friendly approach
• Enjoys staying active and being hands‑on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support customers and resolve their queries
• Must be over school leaver’s age; some roles require being over 18 due to health and safety
• Successful credit check required for Kiosk or Cash Office positions

Benefits

• Generous holiday entitlement
• 15% discount in supermarkets and convenience stores from day one
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities (Leadership School)
• Subsidised in‑store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• MyPerks with discounts at high‑street shops, cinemas and gyms, plus more
• Optional payroll charity donations
• Family‑friendly policies: 26 weeks maternity and adoption leave, plus neonatal and fertility leave