CUSTOMER AMBASSADOR (PART TIME)

Location: Georgia Aquarium - 225 Baker Street, Atlanta, GA 30313

About the role

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations. Voted Glassdoor's Employee Choice Awards- Best Places to work.

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards.
• Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Requirements

• Previous customer service experience required.
• Ability to lift and/or move up to 50 pounds.

Abides by all Company policies and procedures including but not limited to:

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
• The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Benefits

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Pay

$16.00 per hour to $17.50 per hour.

Schedule

Part time schedule. Days and hours may vary. 20-25 hours per week. More details upon interview.