CUSTOMER AMBASSADOR (FULL TIME AND PART TIME)

Location: Delta Sky Club - 2642 World Gateway Place, Detroit, MI 48242

Schedule

• Full time and part time schedules
• Monday - Friday, hours may vary
• Weekends required

Requirements

• At least 1 year of food service experience
• Buffet or catering experience required

Pay

Fixed pay rate: $17.50 per hour

About the role

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality
• Greets all team members and ensures they have what they need to be successful each day
• Relays relevant concerns from customers to supervisors
• Ensures that all marketing, wellness and culinary programs are current and in place
• Leads weekly promotions and programs for guests
• Shares best practices and recognizes co-workers
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process
• Ensures all display foods are merchandised attractively per standards
• Serves food neatly and attractively per standards
• Performs other duties as assigned

Qualifications

• Ability to lift and/or move up to 50 pounds

Benefits

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.