Customer Advocate

Responsibilities

• Support and promote ImageFIRST’s values and the ImageFIRST way to build the company
• Build positive relationships with principal customer contacts
• Identify and resolve customer concerns to ensure customer satisfaction
• Maximize route revenue through improved time management and upgraded product mix
• Maximize contract terms by identifying changes in programs that require updated paperwork
• Be ImageFIRST’s “face” to customers and potential customers

Requirements

• Minimum of 3 years of experience within sales or a route sales role
• Valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe
• Able to lift 25 pounds on a frequent basis
• Able to drive commercial motor vehicle for up to 10 hours daily
• High School Diploma or equivalent
• Valid Driver’s License and Excellent Driving Record
• Sense of direction/knowledge of area

Qualifications

• Ability to lift 25 pounds on a frequent basis
• Able to drive commercial motor vehicle for up to 10 hours daily
• High School Diploma or equivalent
• Valid Driver’s License and Excellent Driving Record
• Sense of direction/knowledge of area

Skills

• Strong customer relationship management skills
• Effective problem-solving and conflict resolution skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of commercial motor vehicle operations and safety regulations
• Proficiency in Microsoft Office applications

Benefits

• Weekly pay
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement
• Referral Program

Pay

Weekly pay

Schedule

Route-based service-oriented position requiring the employee to drive a commercial motor vehicle for up to 10 hours daily.