Customer Advocacy - Technical Specialist

Job Description

Position : Customer Advocacy – Technical Specialist
Location : San Diego, CA
Duration : 12 months contract
Total Hours/week : 40.00
1st shift

Position Expectations

• Demonstrates basic knowledge of the product line and how products are used and serviced
• Conducts Failure Investigations to include testing in laboratory environment
• Ability to follow testing protocols and written procedures
• Identifies and communicates potential product related concerns to other departments
• Demonstrates knowledge of Word, Excel and other MS Office applications
• Demonstrates good writing skills to enable the drafting of clear technical Failure Investigation Reports