Customer Advisor – Booking Hotels | We Will Train You

About the role

We are seeking a Customer Advisor to join our Booking Hotels team. This position offers training and support to help you succeed.

Responsibilities

• Communicate effectively with customers to resolve booking issues and provide assistance.
• Manage customer inquiries related to hotel bookings, including cancellations, changes, and confirmations.
• Ensure all customer interactions are courteous and professional.
• Follow up with customers to ensure satisfaction and address any concerns promptly.

Requirements

• High school diploma or equivalent.
• Excellent communication skills, both verbal and written.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic knowledge of hotel operations and services.

Qualifications

• Experience in customer service preferred.
• Strong problem-solving and conflict resolution skills.
• Proficiency in Microsoft Office Suite.

Skills

• Customer service skills.
• Attention to detail.
• Effective communication skills.

Benefits

• Training program provided.
• Flexible schedule options.
• Professional development opportunities.

Pay

$20 - $25 per hour, depending on experience.

Schedule

Part-time positions available, with flexible hours to accommodate your needs.