Customer Activation Representative

Job Description

Outbound Prospecting: Build and maintain a robust pipeline of new business by identifying key decision-makers, researching companies, and executing cold outreach.

Lost Account Reactivation: Develop and implement targeted strategies to re-engage dormant, inactive, or previously lost customers.

CRM Management: Maintain meticulous, up-to-date records of all outreach efforts and call notes. Utilize our CRM platform for call planning and overall daily organization.

Phone Call Expectations: Make at least 60 phone sales calls per day, inclusive of active accounts, inactive accounts and prospects.

Account Information: Maintain accurate account data including shipping addresses, buyers and contacts, phone and emails.

Market Trends: Stay up to speed with trending items, brands, and categories within the Sports Nutrition landscape.

Knowledge, Skills and Qualifications

• Experience: 1–3 years of B2B sales experience with a proven track record in cold outreach, lead generation, or account reactivation.
• Resilience: A "hunter" mentality with high tolerance for rejection, relentless self-motivation, and an energetic, positive attitude.
• Communication: Exceptional verbal and written communication skills with the ability to build quick rapport and convey value concisely.
• Tech-Savviness: Proficiency with modern sales tools (e.g., Microsoft Outlook, Teams, ERP, CRM, etc.).
• Exceptional organizational skills

Benefits

• Medical, dental and life insurance coverage after 60 days of employment
• 401(k) with an employer match after one year of service
• Employee Stock Ownership Plan after one year of service
• Paid holidays and generous paid time off
• Limited work or no work on weekends
• At Cost Employee Purchase Program
• College Scholarship opportunities for employees’ dependents
• Career opportunities with a growing company
• And more!

Qualifications

• Experience: 1–3 years of B2B sales experience with a proven track record in cold outreach, lead generation, or account reactivation.
• Resilience: A "hunter" mentality with high tolerance for rejection, relentless self-motivation, and an energetic, positive attitude.
• Communication: Exceptional verbal and written communication skills with the ability to build quick rapport and convey value concisely.
• Tech-Savviness: Proficiency with modern sales tools (e.g., Microsoft Outlook, Teams, ERP, CRM, etc.).
• Exceptional organizational skills