Customer Acquisition Manager, Startups

About the role

AWS is expanding its North American Outbound Customer Acquisition Sales team in Austin. As a Customer Acquisition leader, you'll manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth. You'll collaborate with cross-functional teams to drive AWS service adoption and market expansion.

Responsibilities

• Manage team in building qualified sales pipeline through prospecting and early customer conversations.
• Identify challenges and develop scalable solutions for the team and broader organization.
• Coach and develop early career talent in sales skills and Amazon Leadership Principles.
• Act as a trusted advisor on Customer Acquisition to sales leaders and cross-functional teams.
• Manage team performance against KPIs including outbound calls, meetings scheduled, and opportunity creation.
• Continuously develop technical knowledge and understanding of customer business issues.
• Contribute to broader Customer Acquisition initiatives like culture-building and new tool piloting.

Qualifications

• 7+ years of technology related sales, business development or equivalent experience.
• Experience with CRM tools such as Salesforce, and web-based meeting applications.
• Experience hiring and developing strong talent and building a team.
• 5+ years of sales team management experience.
• 5+ years of exceeding quota and key performance metrics experience.
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Bachelor's degree, or experience in a relevant field.

Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.