Custom Stylist

About the Company

Billy Reid began designing over 20 years ago with the intention of creating clothes he would want to wear—pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for life’s most cherished experiences.

Whether you’re shopping in one of our 19 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand.

Culture

• Creative + Collaborative
• Fun, yet fast-paced
• Belief in anything is possible
• Everyone Matters

About the Role

Our San Francisco Custom Showroom is seeking a Custom Stylist who has a strong affinity to premium products and a love of working with people to guide clients through the custom experience. Our ideal candidate is someone who makes connections, builds relationships, and pursues opportunities.

Responsibilities

• Become a men’s and womenswear specialist based on our training and development of client measurements, fabric knowledge, customizations, alterations, and sales psychology
• Proactively build a book of clients through different prospecting efforts (outreach, events, etc.) and build upon recurring client relationships
• Set appointments and meet with clients in our showrooms to conduct personalized wardrobe planning for both casual and professional looks
• Guide clients through the custom experience, helping them choose fabrics, buttons, embroideries, and every detail that goes into hand-crafting a one-of-a-kind custom garment
• Maintain personal relationships with clients from their first interaction through purchase, delivery, and ongoing orders

Service, Culture, & Environment

• Be Kind
• Be open-minded
• Lead by example
• Work scheduled shifts
• Greet all customers with warmth and sincerity
• Create an environment of hospitality
• Handle all customer concerns in a proactive, positive manner
• Create a safe, ethical, and clean work environment for all customers and employees
• Build positive team relationships within your store and across the company
• Demonstrate ownership and accountability
• Exemplify Billy Reid Culture and the 5B’s:
  • Be Welcoming
  • Be Hospitable
  • Be Curious
  • Be Knowledgeable
  • Be Thankful

Requirements

• Direct sales experience—creative and strategic in approach
• Excellent client relationship skills (new business development, sales, client-facing roles)
• Prior affiliation with successful customer-facing businesses, preferably in the luxury industry; having a natural ability to connect with clients and comfortably handle all personality types
• Strong eye for detail and organizational skills
• World-class communication and interpersonal skills; written and verbal, handling yourself with confidence internally to peers and externally to clients
• Independent decision-making skills with the ability to self-manage; whether it be your book of business
• An entrepreneurial spirit—you take initiative to get things done

Pay

The anticipated base salary range for this position is $45,000 – $60,000 annually. This role is also eligible for commission and incentive compensation based on individual performance and business results.

Benefits

• Generous product discounts
• Medical, Dental, and Vision insurance
• Employer-matched 401(k) plan

Location

San Francisco’s Jackson Square Historic District blends Gold Rush-era charm with modern sophistication, featuring cobblestone streets, preserved 19th-century architecture, and a curated mix of luxury retail, art galleries, and top-tier design firms. Nestled between North Beach and the Financial District, this stylish enclave offers a quiet, upscale escape in the heart of the city—where history and high design meet.