Custom Protection Supervisor - Multiple Shifts

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers in a dynamic, welcoming, and collaborative workplace where you can contribute to a culture that positively impacts the communities and customers we serve.

About the role

The Shift Supervisor will be responsible for the security of a high-profile client’s facility, property, and surrounding campus for a designated shift. The role involves performing general security duties, enforcing policies and regulations, deterring criminal activity, and ensuring the safety of persons and property as specified in post orders.

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding the performance of their duties.
• Cross-train officers to improve versatility and site efficiency.
• Make productivity and cost-reduction recommendations to management.
• Recommend physical security surveys and updates to post orders.
• Make recommendations for positive and negative personnel actions for those under direct supervision.
• Oversee staffing, scheduling, and on-site training for security officers assigned to the shift.
• Ensure contract-required training and screening elements for security personnel are met.
• Maintain overtime at a minimum or predefined level designated by Allied Universal®.
• Ensure quality of service and contract compliance through regular inspections of security personnel and their job performance.
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders).

Requirements

• 2+ years of Security Supervisor experience at a technology or similar site.
• Active guard card.
• 4+ years of security experience with Military or Law Enforcement experience, or graduation from Law Enforcement/Military Police Training or equivalent.
• Technology-savvy and comfortable utilizing various security and workplace systems.
• Excellent verbal and written communication skills.
• Professional, polished demeanor with experience interacting with clients, visitors, and executives in a customer-facing environment.

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Current and valid driver’s license.
• One or more of the following:
  • Associate’s degree or higher in any discipline.
  • Service in the active-duty military, military reserves, or National Guard.
  • Service in auxiliary police or police cadets.
  • Minimum of one (1) year of verifiable and successful security experience.
  • Minimum of two (2) years of verifiable work experience demonstrating:
    • Excellent customer service skills.
    • Ability to maintain poise and self-control during emergency situations.
    • Capability of understanding and applying written and verbal orders, and composing reports.
    • Effective oral and written communication skills; ability to write informatively, clearly, and accurately.
    • Planning and organizing skills.
    • Proficiency with Microsoft Office Applications.
    • Problem-solving skills.
    • Coaching, mentoring, and motivating skills.
    • Active listening skills.
    • Ability to encourage effective teamwork.
    • Skills in assessing and evaluating situations effectively.
    • Ability to synthesize facts, concepts, and principles.
    • Ability to identify critical issues quickly and accurately.
    • Skills in compiling, sorting, and interpreting data.
    • Ability to research, investigate, and compile information.
    • Mediating conflict with tact and diplomacy.
    • Setting and achieving goals.
    • Attention to detail.

Preferred Qualifications

• Experience in Emergency Management Systems.
• FEMA Incident Command Certification (ICO 100, 200, 300).
• Working knowledge of EMS protocols, Medical First Responder, or Emergency Medical Technician.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law.

Pay

$31.00 / hour

Schedule

Multiple schedules and shifts available.