Custom Part Process Support Specialist

Primary Duties & Responsibilities

• Supplier & Vendor Support
• Support vendor setup in internal systems
• Track and prioritize suppliers for externally sourced components (materials and tools)
• Request and follow up on supplier quotations and shipments/deliveries/returns
• Support communication between internal teams and suppliers to ensure timely execution
• Custom Part Raw material risk assessment and mitigation
• Pricing & Data
• Support pricing in internal systems (SAP + related tools)
• Execute NPS – New Part Setup processes
• Set up and maintain pricing in internal systems
• New Compound (NPCF) support
• Operational Workflow
• Maintain and execute multi-step workflows involving various internal systems and stakeholders
• Support order processing and order tracking activities, with focus on critical samples and hypercare orders
• Maintain SharePoint trackers, tools, and documentation used by the team

Required Skills & Experience

• Core Technical Skills
• Strong Excel skills, including pivot tables
• Working knowledge of SharePoint (trackers, workflows, documentation)
• High School diploma, GED or equivalent
• Previous experience in roles requiring cross-functional collaboration with teams such as supply chain, operations, external vendors, and customer service.

Preferred Qualifications

• Advanced SharePoint capabilities (site ownership, list configuration, building site)
• Experience with SAP pricing modules (CK13 / VK13)
• Familiarity with NPS – New Part Setup processes
• Experience with Power BI (data modeling, dashboards, reporting)
• Understanding of SRM / S2P procurement workflows
• Experience with GUPI (pricing interface)
• Exposure to GLS (internal LIMS system)

Additional Plus Skills

• Basic CAD capabilities (review or simple edits of technical drawings)
• Strong document formatting and presentation skills in Word and PowerPoint
• Knowledge of PowerApp programming